Individual must have an understanding of the gaming environment and be able to develop promotions of every type of game and amenity Ohkay Casino-Resort offers. Individual must also know how to develop special events. Individual must possess good communication skills, computer skills and customer service skills. Will also have high school diploma or equivalent (college degree preferred). And will have Player’s Club management experience with 4 years casino marketing experience required. Must be 21 years of age or older.
Winner’s Club Host
Individual must assist customers in any way possible. Must be able to administer good customer service and communication skills. Must maintain a professional attitude and appearance; be friendly, outgoing and energetic. Must keep informed with all upcoming events and individual must be able to deliver information such as drawings, promotions, and announce lucky winners over a P.A. system. Must be able to work weekends, holidays and special events. Must be 21 years of age or older.
Table Games Dealer
Individuals must have excellent relations skills. Must have the ability to smile, interact with customers, be customer oriented with a friendly personality to promote a great Gaming Experience or Entertainment Value for the customer. Ideal candidates will have Black Jack, Craps, and Roulette Dealing experience. Must be 21 years of age or older.
Table Games Supervisor
Individual must have at least five years casino/gaming work experience and five years pit/or dealing experience. Supervises Table Games by assessing business and guest needs, following operating goals and objectives, collaborating with Dealers to develop and coordinate table games activities to meet stated objectives, ensuring compliance with policies and procedures. Individual must have knowledge of business strategies, in-depth understanding of rules and procedures applicable to table games, game protections, and accounting and gaming processes. Individual must have the ability to interact effectively with team members, guest, and vendors, maintain professionalism and composure. Must have the ability to problem solve and make sound judgments. Must be 21 years of age or older.
Slot Technician I
This position may fall under the pay range of a Slot Tech I or a Slot Tech II depending on qualifications or skills.The ideal candidate’s will have two (2) years slot experience. Must be multi-tasked and handle multiple situations or gaming device discrepancies as they arise. Individual’s must have a basic understanding of electronics, electrical or have mechanical skills with demonstrated ability to utilize all sorts of power tools, multi-meters, cat V cable tester or toners. Ideal candidate’s will have part ordering experience preferably in the slot machine area. Have a working knowledge of networking, machine set-ups, machine trouble shooting or installation of slot accounting systems. Must be 21 years of age or older.
Slot Technician II
Individuals must be able to work all shifts, weekends, holidays and promotions. Must be able to work with minimum supervision. Individuals must be able to perform slot machine conversions, installations to include EPROMS and configuration. Individuals must be able to install, configure and trouble shoot slot player tracking system, must also be able to install, configure and troubleshoot progressive systems. Individuals must be 21 years of age or older.
Slots Shift Manager/Tech
Responsible for the efficient and orderly management and administration of the Slot Department on a daily basis. Also responsible for ensuring all slot machines or gaming devices are functional and tested with correct applicable game settings. Must be very dependable for timely response to calls and be able to work a fluctuating (project demand) schedule.
High School Diploma. Must have a minimum of three (3) years experience as a Slot Technician. (2 of which must be in a higher level slot tech position, or Tech II).
Ticket In Ticket Out (TITO) experience as well as server based gaming would be beneficial.
Individual must have knowledge of administrative and supervisory techniques, as well as applicable math skills. Must exercise good judgment; be proactive in identifying and resolving all issues. Must present ideas effectively both orally and written.
Individual must have basic math skills, must have the ability to provide excellent customer service and must have the ability to lift and/or push 50 pounds or more. Individual must be 21 years of age or older.